❤︎
Client Love
What people say?
"Samantha Brooks was a fantastic hire for our firm. Tireless in her dedication to both the client's best interest as well as the profitability of the jobs she was managing, she kept everything running smoothly and effectively. Her definition of the job account manager was all-inclusive without being overly controlling. Her attention to detail ran the full gamut from budgets and serial commas to Pantone color RGB standards in new brand style guides. We were very sorry to see her go when she relocated to New Orleans and we continue to have her step in as an interim account manager whenever the need arises.I'd hire her again in a heartbeat and strongly recommend her work."
“From a client’s perspective, it is often difficult to communicate with an outside creative vendor, but having Sam as our point of contact at LYON made our experience smooth and successful. Sam is very professional, attentive, incredibly pleasant to work with and has great customer service and communication skills. She paid detailed attention to all of our requests and concerns, and made sure that our deadlines were met. I’ve never worked with someone so committed to their clients, and who puts so much care into delivering a great customer experience. Thanks to her hard work at LYON, we were able to make great strides in our conference and brand deliverables. Sam Brooks would be an asset to any organization, and it is my pleasure to recommend her!”
"Samantha was one of the best employees I have ever managed. She is creative, energetic, organized, intuitive, a team player…and the list goes on. Now, to give you some specifics, when we first hired her she stepped in to a newly created role as the design-to-sales liaison for a sister publication we produce. Prior to this new position and Samantha’s arrival, there tended to be quite a bit of tension since the relationship was long distance — every communication
was either by telephone, email or fax. For this particular publication, we produce 40 ads on average per week (in addition to our larger weekly). For Samantha’s position, this meant a lot of tracking faxed work orders and changes for each ad, working with the strong personalities of sales reps via the telephone, handling problems and/or complaints that always seemed to arise, hunting down work orders that were in-house to change priority, etc. all in addition to designing great ads. However, Samantha was able to smooth out every crinkle and really get the design and sales department working together in harmony. By using all the skills I mentioned above, she created some big shoes to fill when she left us."
"Sam is an incredible account manager with an obsessive attention to detail and great follow through on every project we've worked together on. She understands both the clients needs and the technical issues involved and can communicate these both well. She is always a pleasure to work with and highly professional."
“Sam is the epitome of an "on-top-of-it" account manager. She works two steps ahead, analyzing, prioritizing and problem solving her way through each and every job. Clients had nothing but praise for the on-time, on-budget, and on-brand work she managed. With all that said, she is just a pleasure to be around. Any team would be lucky to have her.”
“I've had the great opportunity to work with Sam over a two year period as a film producer at Lyon & Associates. She is creative, absurdly organized, and great with clients, onscreen talent, and everyone else. All are always in great hands with Sam at the helm - her uncanny attention to detail (combined with her ability to laugh through it all) made every job that much better! I highly recommend her!"
David WassermanKey Grip, Freelance Film Crew
"Samantha is a very gifted, communications professional. She is extremely personal and effective in driving a projects to completion, keeping on-time and on -budget while meeting customer expectations."
"Sam is one of the most talented producers we've ever had on staff at LYON. With a strong grasp of the creative and business objectives and a meticulous eye for details, whether copy or budget line items, she can handle anything that comes up in the course of a project. We brought her back as a freelancer for a few weeks to cover for me when I had a long international vacation planned. If you are feeling that urgent, stressful need to clone yourself at work, hiring Sam is as close as current technology permits."
“Sam is outstanding. She's smart, fast, and exceptionally talented. As an account manager/film producer at Lyon & Associates, she not only kept the intricate machinery of complex projects humming along, but became a key resource for writers, designers, and other members of the creative team. From initial brainstorming to final delivery, you can count on Sam to ensure work of the highest caliber is completed on time and within budget. And along the way, she'll make even the toughest jobs seem fun. The bottom line? Hire her!”
Samantha did an excellent job in this position and was an asset to our organisation during her
tenure with the office. She conducted herself in a most professional manner with both Agency colleagues and Clients at all times. She has excellent written and verbal communication skills, is extremely organised, can work independently and is able to follow through to ensure the job gets done. Samantha was responsible for trafficking creative and productive requirements through the agency whilst managing client expectations on timing and budget considerations. She effectively project managed multiple jobs with various client contacts at any one time, and did not miss a deadline. Samantha was always willing to offer her assistance and had an excellent rapport with many in our office including clients and other professional organisations. She made many friends in the time she was here and she is already missed by all.
"I had the pleasure of working with Sam Brooks on multiple design and advertising projects. She is extremely organized, and understands the value of well-crafted brand communications. Sam has extensive experience and knowledge of the creative process, branding, strategy development, and account planning which makes her not only a versatile account manager, but someone that can work with a creative department to ensure that the work is both creative and on strategy. I would strongly recommend Sam Brooks to anyone."
"I must strongly recommend Samantha Brooks to any prospective employer. During her nearly 2 years working closely with me at Zehnder, Sam made huge contributions on many fronts –video producer, senior account management, social media coordination, too name just a few. But if I had to say what I miss most, it would have to be her team-first attitude and positive energy she brings to projects. No matter how harried or complicated projects would get, she seemed to always rise to the occasion with fervor. She’s reliable and a self-starter, needing little oversight to accomplish the business goals and never misses a detail. Sam has a firm grasp on strategic problem solving and has always taken an approach that includes large scope perspectives that a quality senior manager applies. Clients genuinely like her and trust her, especially because she’s a terrific communicator, a motivator of people and maintains herself well under enormous pressure. Trust me, I know."
"Sam is one of the people you call a jack-of-all-trades. She can project manage the hell out of the most complex of assignments, has design skills that most Account People could only wish for and is a confident and commanding presenter. Sam is the type of employee that you never worry about. You know if it’s on her plate, it will be done and done well. She strives for perfection and challenges those around her to deliver the same. She is cool under pressure and can get more done in one day than most. She has an engaging personality and is a strong motivator of others. Sam has an entrepreneurial spirit and I have no doubt she’ll master anything put in front of her."
Samantha worked as a part-time temporary graphic designer for ORR Design
Office. Samantha was an exemplary employee and a highly creative designer. She was responsible for conceptualizing and designing several entirely new in-house promotional projects, including logo design, branding, layout, typography and image editing.
In all of these projects, Samantha performed exceptionally. She was dependable,
highly organized, very creative and professional. Her design work was always insightful, dynamic and polished. She had strong communication skills and took direction and critique very well. If ORR Design had a permanent position available, we would not hesitate to re-hire Samantha — we wouldn’t even bother interviewing others. I am certain that she will prove to be an excellent and valuable employee to whomever is wise enough to hire her.